Your Family Extended is comprised of a team of kind, caring, and talented individuals from all backgrounds and walks of life. They are the heart of our ability to come alongside seniors with compassion to ensure their dignity and independence.

We look for people who have a passion for supporting the older adults in our communities. All our Helpers go through a rigorous application process before they’re invited to join Your Family Extended. This includes an interview, a suitability assessment, a comprehensive 50-state background check, a driving record audit, and an onboarding training process.

Visits are priced by the hour with a one-hour minimum. After the first hour, we bill in 5 minute increments. You only pay for what you need. Check out our pricing page for more detailed information.

We provide seniors the support they need to maintain and empower their independence. Our services include monthly independence check-ins, light support around the house – like basic home fixes, preparing a meal or helping with laundry. There are also many people who schedule regular visits for companionship and peace of mind.

Read about our full list of services here.

Signing up for Your Family Extended is free. When you schedule your first visit, your membership will be activated. The monthly membership fee is $100 and is credited toward your monthly independence check-in. Additional scheduled visits are billed at $50 per hour with a 1-hour minimum. After that first hour we bill in 5 minute increments. There are no contracts, you can cancel at anytime.

Your risk-free membership can be cancelled any time. You can cancel on the client profile page of your online account, or by emailing support@yourfamilyext.com.

Don't worry! If you're booking your first visit, your $100 membership fee will be credited to that visit. After your visit, if you don't need the membership going forward, you can cancel on your online account or by emailing us at support@yourfamilyext.com.

Signing up is easy! You can sign up at the website, on our app, or by calling us at 623-201-3116. Either way, it only takes a few minutes. On your profile, you can set preferences and also provide notes for the helpers who visit you or your loved one.

Absolutely. When you begin the sign-up process simply indicate that you are signing up for a loved one. You will be able to manage the account for them and can add other family members too.

Yes you can, simply add them to your profile. You can specify whether they are an emergency contact or if you would like for them to receive communications regarding your visits.

You can book a visit on our website, on the app, or by calling 623-201-3116. When you book a visit, there is a spot for notes about the visit in case there are any special things we should know. Those notes can be updated at any time, so if something changes or comes to mind, simply log in and make the change!

Absolutely! Here is a link to our printable brochure.

We do not have contracts or hourly minimums. Visits have a one-hour minimum charge. After that, billing is prorated every 5 minutes, so you only pay for what you need!

Absolutely, we are fully bonded and insured with industry-leading liability insurance.

Part of the benefit of the on-demand nature of Your Family Extended is that you are not burdened with having to interview, negotiate terms with or screen your Helper. You can simply book a visit and feel confident that a fully vetted and trustworthy Helper will show up to assist you or your loved one in a kind and compassionate manner.

Often, but not always. Part of the beauty of Your Family Extended is that our Helpers are given the ability to set their own schedule and change it as often as they like. It is one of the reasons we are able to attract such awesome people. If you know that you would like to have a set schedule of visits, we will match you with a Helper that generally has that availability. Our system is set up so that you can “favorite” Helpers, and if they are available, they will get matched for that visit.

We do not require a consultation to get started. However, we utilize the first visit to help us establish an understanding of your or your loved ones unique needs!

Of course! You can cancel a visit through your online account, the app, or by calling us. We ask that you provide 24 hours notice - otherwise there is a cancellation fee equal to one visit hour.

Of course! While we cannot guarantee that same day visit requests can be filled, we are almost always able to find a Helper for them!

A few days before your scheduled visit, you will be notified which Helper is assigned via email and text message. You can always view upcoming visits and assigned Helpers on your online account.

Yes - you can specify whether you have a preference for male or female Helpers, or that you are comfortable with either.

Pets are no problem at all, just let us know! Our Helpers love your furry friends, and often help with walking and feeding In the case we have a Helper with allergies, we will make sure not to match them with you.

Charges for services are securely charged to your credit card on file. Anytime your card is charged, you will receive a detailed billing statement via email. All billing activity is viewable on your online account.

Currently we are serving Peoria, Sun City-West, and Anthem. We hope to expand our service to other areas or Maricopa County in Arizona soon.

Your Family Extended does not perform any personal care, including bathing, feeding, dressing and toileting.

Our Helpers are here to help keep you living independently and safely in your home. We help with lots of small things around the house – things like cleaning up the kitchen after preparing a meal, laundry, organizing closets, sweeping, etc. We are not “housekeepers” in the sense that we are not hired purely to come and clean. If you are looking for ongoing housekeeping services, we can connect you to reliable and reputable local companies.

Our Helpers are happy to provide light, non-skilled help around your home for tasks that may be difficult or unsafe for you to do – things such as changing overhead lightbulbs, carrying items down from the attic, hauling the garbage receptacle to the curb, or light home maintenance fixes. While some of our Helpers may be quite handy, we do not provide any plumbing, carpentry or electrical services. While we are happy to work alongside you in the garden and help with a few things outside, we do not provide landscaping or yard maintenance services. If you are in need of these services, we would be happy to connect you with reliable and reputable local companies.

Your Family Extended does not provide overnight visits. Should you need that level of support, we will be happy to refer you to an agency that might be able to help.

Your Family Extended does not provide any medical services and does not accept medical insurance.

Yes, we are open every day. It may be a little bit tougher to find an available Helper on certain holidays – in that case, we will do our best!

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